Frequently Asked Questions

Below you’ll find answers to our most commonly asked questions about our hair extensions, wigs, and maintenance.

If you have any additional questions, feel free to reach out via email at contact@adornedbyabii.com. We're always happy to help!

Hair Quality & Care

    • Proclaim Shea Butter Moisturizing Shampoo & Conditioner

    • Mizani True Textures

    • Paul Mitchell Ginger Awapuhi MoistureSmooth

    • One ’n Only Argan Oil Moisturizing S&C

    • Matrix Biolage HydraSource

    • Mizani True Textures Intensive Moisture Treatment

    • Ion Moisture Therapy

    • Silicon Mix

    • Aphogee Treatments

    • CHI Moisture Replenish Mask

    • Mizani 25 Miracle Milk

    • Garnier Fructis Whole Blends Leave-In

    • One ’n Only Argan Oil 12-in-1

    • Mizani True Textures Leave-In

  • Avoid oily heat protectants — they are not ideal for heat styling! You can use CHI 44 Iron Guard.

    • Matrix Wonder Oil

    • CHI Silk Infusion (Regular & Keratin)

    • Hask Oils

    Note: Serums are better than loose oils for longevity and styling.

    • Air drying is always more beneficial than heat styling.

    • When curls are needed, try using flexi rods instead of heat tools.

Hair Options & Customization

  • Our hair comes in natural tones such as:

    • Natural Black

    • Dark Brown

    • Light Brown

    Note: Since the hair is 100% human, exact color and texture may vary slightly between bundles.

  • Absolutely! You can color your extensions just like your natural hair. However, we recommend using a professional stylist. Need help? We offer custom coloring — just email us at tresses@adornedbyabii.com.

  • Yes! Custom wig services are available. Head to the “Book Me” tab on our website and scroll to the bottom to select your option.

  • No, we do not offer or sell samples at this time.

Purchasing & Shipping

  • We do not offer wholesale pricing or vendor sales. Our extensions are exclusively available at adornedbyabii.com.

  • Yes, we do! However, please note:

    • Overnight shipping to PO Boxes takes up to 2 business days

    • All PO Box orders are shipped via USPS

Product Education & Measurements

  • Wavy and curly hair is measured stretched. Your bundles may appear shorter at first, but once pulled straight, they will reflect the correct length.

    For example, a 22” Raw Burmese Curly may appear as 20” until stretched — this is normal.

  • Both offer beautiful results — choose based on your preferences for durability and appearance.

    • HD Lace: Ultra-thin and offers the most natural, undetectable look. Great for all skin tones but very delicate.

    • Swiss/Transparent Lace: Slightly thicker, more durable. Typically light brown in color and can be tinted for a perfect match.

Care & Longevity

  • With proper care, our extensions and wigs can last several years.

  • Yes! All of our wavy and curly textures will revert back to their natural curl pattern after washing. For coloring, we advise using a professional and choosing higher volume developers for short time intervals.

  • Yes! You can swim in both salt and chlorine water. Just make sure to wash and detangle immediately after your swim session.

  • We only recommend sealing the wefts if they are cut — this helps prevent unraveling.

  • We suggest the Raw Cambodian Natural Wave. For deeper waves, try the Raw Cambodian Deep Wavy.